Company Profile

HISTORY

Ssemambo Alex Tours and Travel Co. Ltd was founded way in 2012 by young professional entrepreneurs Ssemambo Alex and Nambi Martha. They set up a professional company with the intention to improve the quality of tour operation in Uganda and Rwanda. Initially, Ssemambo Alex Tours & Travel operated only in Uganda, however due to several years of hard work; we have managed to boast our expertise and broaden our business boundaries to Rwanda as well.

Our mission

  • To arrange and carry out legitimate satisfying safaris and tours offering a comfortable, memorable and enjoyable experience for our clients; and support community development through our tourism activities.

Our objectives

  • To organize customized trips for sole travelers, families, friends, co-workers, and large groups as well as special tours for students plus the handicapped.
  • To get you closer to the gifts of Mother Nature – wildlife by traveling in an eco-friendly way through the different exciting safari packages we have to offer.
  • To offer you value for the money you pay.

Our motto

Enjoying Africa’s Beauty;

  • We offer you an opportunity to explore the authentic beauty of Africa as you get close to the Wonders of Mother Nature guided by our well trained experienced guides in our comfortable safari vehicles.

Values

  • Care, professionalism, integrity and dedication are some of the core values that underpin the business approach of Ssemambo Alex Tours and Travel. The company is also based on excellent customer service, innovation, flexibility, accessibility and eco-tourism.

SERVICES

Our unique services include:

  • Airport transfers
  • Car rental
  • Air ticketing
  • Hotel Reservations
  • Safari trips
  • Gorilla trekking safaris
  • Nature and community walks

Booking your safari

With our highly qualified and experienced team of professionals, we understand and needs of your tour and we provide you with the best safari service alternatives and fair prices to ensure a cost effective and worry free tour or experience. We have city, birding and bush safaris itineraries for short-day and long trips ranging from 1-22 days depending on the client’s needs.

Tour Packages

We do all this by packaging all the elements of your safari needs into a single product, this could be conference, family holiday, honeymoon, birding, wildlife encounter and mountain climbing.

Booking Accomodation

We remove the uncertainty over where to stay, how much it would cost, how to travel around and what to see, getting the right documentations and knowing beforehand if it is worthy at all. We have the best lodges and hotels that we recommend to our clients which are safe and satisfactory.

Car Hire

There is a choice of vehicles at your disposal suitable to your routing and requirements. For clients’ convenience, we try to limit the number of people in one vehicle to 5-6 persons. This means that every guest can enjoy having a window seat and luggage can be stored comfortably. We will advise you on the best vehicle to use and assist you in your planning if needed.

Our fleet comprises of;

  • 4×4 wheel drive
  • Saloons
  • Coasters (30 seater)
  • Mini buses (14 seater)

ASSOCIATION MEMBERSHIP

Ssemambo Alex Tours and Travel is a member of several travel industry association such as;

  • Association of the Uganda Tour Operators (AUTO).
  • Uganda Tourism Board (UTB) and this has helped us establish a good rapport with a number of organizations, hotels, lodges & campsites.

OUR COMMUNITY CONTRIBUTION

  • Ssemambo Alex Tours & Travel Company shares its proceeds with several local communities each year by doing different charity works. At least we endeavor to support a disadvantaged child, therefore each time you book your safari with us; you are in one way or the other assisting a child in Uganda.

OUR STAFF

Tour Coordinator

  • The tour coordinator is to provide guidance and recommendations. She represents the company at all times and ensures compliance. She ensures that all standard service levels are met according to service agreement.

Tour Operator

  • Our tour operator is uniquely set to ensure you get the best of all. We truly work as a team and we can assure you the best service yet to be matched.

Drivers/Guides

  • We believe that one thing that makes a tour or safari tobe  more inspiring, educating, informing and entertaining really on the type of driver or guide during your safari, we have well trained and experienced English speaking drivers/guides who have deep love for wildlife encounter, culture and a desire to share their passion with others.

Support Staff

  • Our Accounts and administration support staff are always eager to ensure your business with Ssemambo Alex Tours and Travel smooth and easy to achieve. Ssemambo Alex Tours and Travel has acquired experience throughout the years that they have been operating in the tourism both local and international. If you book with Ssemambo Alex Tours and Travel be rest assured of the best services.

Our staff stands ready to work with our guests to create the most fascinating and unforgettable tour experience. You can find us on www.safaribookings.com, www.ssemambotours.com and www.ugandagorillastrekking.com

Working Hours

Monday – Saturday

8:00am – 5:30pm

 

Enjoy Africa’s Beauty